ElevenLabs partners with Deutsche Telekom on AI voice

Deutsche Telekom's AI call assistant runs on ElevenLabs, embedded in the network for live assistance, translation, and transcription.

The AI call assistant works on any mobile device that can make a phone call.
Features include live assistance, real-time translation, and call transcription and summaries.
Deutsche Telekom uses ElevenLabs in customer service, where voice quality affects customer retention.
The partnership began as app features in early 2025 and expanded to core services.

Deutsche Telekom customers will get AI voice features directly in calls and customer service, and ElevenLabs gains a major telecom partner.

Sources