# ElevenLabs partners with Deutsche Telekom on AI voice

Deutsche Telekom's AI call assistant runs on ElevenLabs, embedded in the network for live assistance, translation, and transcription.

- The AI call assistant works on any mobile device that can make a phone call.
- Features include live assistance, real-time translation, and call transcription and summaries.
- Deutsche Telekom uses ElevenLabs in customer service, where voice quality affects customer retention.
- The partnership began as app features in early 2025 and expanded to core services.

## Why it matters

Deutsche Telekom customers will get AI voice features directly in calls and customer service, and ElevenLabs gains a major telecom partner.

## Sources

- [ElevenLabs: ElevenLabs partners with Deutsche Telekom on AI voice](https://x.com/ElevenLabs/status/2086811068899152053)

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Summarized by dstilled on 2026-08-10. https://dstilled.ai/story/fab895f3-d350-476a-9599-9c646031c182