ElevenLabs Integrates Voice Agents with Genesys Cloud
Enterprises can deploy ElevenAgents alongside Genesys Cloud Agentic Virtual Agents or apply ElevenLabs voices to existing Genesys agents.
- Allows coordination between ElevenAgents and Genesys Cloud virtual agents in customer workflows
- Provides expressive voice models for Genesys agent interactions
Genesys Cloud enterprise users can integrate ElevenLabs voice models and agent workflows directly into their existing customer support pipelines.
