Devin in Pylon: Driving faster Median Time To Fix | Devin
The integration lets support teams trigger Devin directly from tickets to reproduce bugs, find root causes, and open pull requests.
- When a ticket is flagged, Devin investigates logs, reproduces the issue, and prepares a pull request before an engineer takes over
- Support teams can search codebases, generate screenshots or demo videos, and scope feature requests without leaving Pylon
- Context and updates sync automatically between Pylon tickets and linked Devin sessions in Slack or Linear
- New Devin customers using Pylon receive $15,000 in Devin credits
Support teams can automate initial bug investigation and code triage directly within their ticketing workflow.
