How RingCentral builds AI-native work from engineering to ops

RingCentral's AI-Native Challenge gave thousands of employees ChatGPT Work and Codex, and nearly all built working projects; its PMO now uses ChatGPT Work for automated status reporting.

• RingCentral generates over $2.6 billion in annual revenue.
• The AI-Native Challenge included non-technical staff and executives.
• PMO workflows generate notifications from Jira, Google Sheets, and CRM systems.
• RingCentral applies Codex to accelerate development of its AI products (AIR, AVA, ACE).

RingCentral's use of ChatGPT Work and Codex speeds up development and automates reporting, benefiting its employees and customers.

Sources

• OpenAI: How RingCentral builds AI-native work from engineering to ops

Read this as text

Back to the AI news