# ‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce

The CRM reasoning model was post-trained on synthetic enterprise data using NVIDIA NeMo tools and enters customer pilots in October.

- Salesforce built Koa by fine-tuning and applying reinforcement learning to NVIDIA Nemotron 3 Super using NeMo RL, NeMo Gym, and NeMo AutoModel
- The training dataset uses synthetic enterprise scenarios spanning over 14 industries and no customer data
- Salesforce states Koa matches or exceeds leading models on its CRM Bench evaluation suite with 3x fewer errors
- Koa is currently running internally to power a Slack employee agent, with general availability scheduled for winter 2026 in US regions

## Why it matters

Salesforce customers get a domain-specialized reasoning model built entirely on self-hosted open model weights without exposing enterprise CRM data to external APIs.

## Sources

- [NVIDIA AI: ‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce](https://blogs.nvidia.com/blog/jensen-huang-dreamforce)

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Summarized by dstilled on 2026-09-16. https://dstilled.ai/story/9181ee7a-346e-49b0-9374-03fd5eef42db