# ElevenLabs Launches Reception AI Receptionist Platform

Built on ElevenAgents, the service answers inbound calls, answers customer questions, schedules calendar appointments, and sends text confirmations without human intervention.

- Configures automatically using a business website URL
- Operates on a dedicated phone number or through call forwarding from existing lines
- Integrates with calendars to check staff availability, book visits, and link to public booking pages
- Handles multilingual conversations using ElevenLabs voice synthesis
- Provides call summaries, transcripts, and audio recordings after each completed call

## Why it matters

Small business owners can automate phone triage and appointment scheduling without configuring custom voice agent pipelines or hiring dedicated call staff.

## Sources

- [ElevenLabs: ElevenLabs Launches Reception AI Receptionist Platform](https://x.com/ElevenLabs/status/2100262886916358361)

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Summarized by dstilled on 2026-09-16. https://dstilled.ai/story/07e0d4ad-1917-4f27-a649-cde6edec2d03